Developing Effective Communication in Health & Social Care

P3 Explain factors that whitethorn influence parley and inter individualised interactions in fountainheadness & Social circumspection environments. Factors that whitethorn influence discourse and inter soulfulnessal interactions in a Health & Social C ar environment atomic number 18 things such as Setting- this is the ordain that you ar in. To be sufficient to top with both(prenominal)(a) mavin correctly, you result take aim to desexualise sure that it has all of the right things. Noise level is heavy because if it is in addition noisy then you provide non be competent to arrest the individual blab out and twain of you trance out desire to holler issue when your discourseing instead of save confabulationing normally.Lighting is in like manner primary(prenominal) in where you are, this is because if it too dark then the opposite nearlybody go forth non be able-bodied to suck up you and you result non be able to see them and good snapper conta ct is deficiencyed (if possible) in parade to communicate properly and if it is dark then this entrust be cloggy. Having enough space in a direction is also important as you provide not want it to be small as personal space is essential and being very close to individual you just now come could be quite awkward and tense.You shouldnt be too close to distri scarcelyively other, however you shouldnt be too off the beaten track(predicate) from each other either as itll be hard to hear and speak properly. Time- m implicates that you should not be in the room with the service drug substance aversionr for too long also you should not be in in that respect for a small period of time either. You should flatten a decent amount in the room with the service user, qualification sure that you stick out covered everything and havent missed out anything and also making sure that the service user has told you everything you need to know in order to help them to re lick their pro blem(s). in addition if you keep mentioning al just about the time that you have left to speak to the service user then they capability depart annoyed and as genuine that you are more worried astir(predicate) the time than about their problems. Also rushing the service user would mean that theyll have to speak quicker and they pass water out not be able to explain themselves properly. There are also bulwarks these are things that occur date discourse with somebody. The guinea pig of communion that you have with psyche allow be very contrastive for instance a difficult conference whitethorn be something that is hard to solve/ something that will take long to solve.A composite plant converse is when there is man parts to the story and it whitethorn be very conf utilise and hard to meet. The last example I will use is a sensitive parleywhitethorn occur when psyche close to that person has passed a focus or when somebody is ill etcetera P4 Explain strategies u se in Health and Social Care environments to conquer barriers to effective communication and interpersonal interactions. Language needs/preferences could be a barrier for example if someone is arduous to talk to you but you grasst under bear out them as they are speaking to you in a different language.This would be a barrier because if you cannot communicate with this person effectively then they will not be able to explain their issue/problem or just to talk to you and you will not be able to communicate sticker and respond to them. Strategy You could try and overcome this problem by lollting another worker to come in and translate what theyre look in your preferred language/method in some cases the service user may bring a family member/ hotshot who may be able to translate for you as rise up.Sensory impairment is when you may not be able to view, smell, sense or say things. Therefore, approaching across someone like this may affect your communication with each other. St rategy So you should ask the person that they have come along with (if possible) to help you or you should look at their personal details and notes in order to see what their preferred language/method of communication is. hindrance is also another barrier to communication, this may affect the way you talk to them as they may have difficulty moving their arms, speaking or doing anything.Strategy manyone with a disability will also mean that you will have to pay full attention to what they are doing and you should insure that you conserve the rules and regulations so that nothing distressing happens. For example someone with dementia will need full support as they forget things and may question off on their own or with a stranger without realising. nature may affect the way you communicate with each other as the person may be very aggressive and loud so you will not be able to talk to them without them shouting or suddenly becoming annoyed.Strategy When take aiming with sta ck, you should endlessly check their notes beforehand this is because you will then know what type of person you are dealing with and also you will then know how to deal with this person, how to approach him/her and how to speak to them. egotism Is how confident someone is in themselves, this is an important thing when communicating with someone in Health and Social Care as the level of self-conceit can affect how quickly they recover.Strategy Raising their level of self-esteem by making them feel at ease will make it easier forthem to recover. solicitude is when you feel nervous or anxious about something, this is a barrier because if the service user gets nervous then they wont speak and this will be a problem because there will be silence and the problems that the service user has will not be resolute as they will not be speaking making it hard for the person trying to help them. Strategy The way that you could overcome this could be to try and make the person feel at ease so that they are not nervous.You could do this by byword I am here to help or I know this is hard but I will try and help you get through it. This may make the service user feel comfortable and make them feel that they are able to talk to you as you are there to help them. natural depression is something that commonwealth get when they are under stress. This can be a barrier to communication as the person with Depression may not want to speak or they expertness be too disconcert to explain how they feel even though they are in need of help.This can make their emplacement worse because they are not let anyone help them however this is not their fault. Strategy Trying to help someone with depression can be very hard depending how bad they are. Doing activities with someone who is suffering with depression may be one strategy as they will have their mind on something else, rather than their problems. Aggression can affect the communication mingled with dickens people or a gro up etc. This is because the person trying to help the service user will/may likely find it hard to deal with and speak to someone who is very aggressive.The aggressive person could be very hazardous at what is going on in their life so they will take it out on the person who is trying to help them they may not necessarily mean what they say or do but shouting and showing aggressive behaviour could be the way that they deal with everything. Strategy A way to try and deal with an aggressive person is to not fight ass. If you argue back with them thenthey will argue back and it will not make anything better and the reason they are there is to get help.The reason they could be aggressive is because of something that has happened so asking them questions could get it all out of them so that you are aware of their situation. Submissiveness is someone who will just mate and go along with whatever someone is saying to them. This is a barrier because they will not real say what they fee l and they will not disagree with anything that is being said so they may be agreeing to something that they might not even want.Strategy- A way to get past an aggressive personis to not take anything they say personally as they are just saying horrible things because of the bad situation that they are in. You should also TALK back to them instead of arguing. Assumptions are bad in Health and Social Care this is because if you just assume what the person is saying then you arent exactly listening to them because you are already thinking of a way to respond to them without knowing if it is what they are very saying. This is bad because the service user will obviously not get the help and support that they need.Strategy You can get past this by actually listening to the person you are talking to properly so that you dont just assume what theyre going to say. By listening, you will hear what the person is saying and you will also be able to come up with a way to solve their problem/ issue etc. Value & whimsy systems can affect the level of communication that you have with someone. The values and beliefs that someone has can have a huge effect on the kindred you have with the service user.For example if a Christian councillor came across a gay service user who needed help with him and his husbands labor union, and the councillor didnt want to speak or associate themselves with this person as it doesnt say anything about gay marriage in the book of account then this would cause big problems as the service user will not get any help and the person in need of help may feel very angry and he might even feel quite upset as the councillor is sagacious against him & gay, lesbian and bisexual people and also being homophobic.Strategy The easiest way to get over something like this is to get a new job because if you dont agree with gay marriage then this will defiantly affect you as you will may come across 2 gay people that want to get married and discriminating a gainst them because you dont agree with gay marriage will cause problems. Jargon is a type of slang, if the service user speaks like this when seizing help then they may not be able to get the help that they require as the person trying to help then will not understand them meaning that they will not know what the problem is.However, overcoming this issue could be to ask someone to translate if possible or to use a method of communication that you two understand. Strategy shipway to get past this issue would be things such as translators, other workers to help you out, their family/friend could help you etc. Cultural variations are differences between you and someone else, for example if someone comes to you who are from Poland and you are from the UK then there will be many differences between the two of you.These differences should not affect you in a huge way as you should be able to use many methods of communication instead the one that they prefer. One difference between th e two of you may be the language or preferred method of communication, this will cause problems when communicating as you may not be able to understand them and they may not understand you. Strategy A few ways to overcome this may be things like translators, sign language, written, body language, oral etc.Use & abuse of power is a barrier is because when you are trying to solve or help a situation that someone is going through then you will some(prenominal) need to give ideas, not just one of you. If only one of you is talking then the other person may have ideas that they cannot share and this would be a barrier as both people need to speak in order to share ideas and solve problems that you both agree with. Strategy You should make sure that you are both speaking not just one of you.Making sure that you are both talking is important, to do this you will need to make sure that you are asking questions and not just constantly talking to them because they might throw away off an d look like theyre listening when in fact they are just bored. Effects of alcohol/drugs can mean that someone is not in their right state of mind this gist that they will not necessarily be making sense and they might also not know what they are saying. The problem with this is that the service user will not be getting any help because they will not be in the right state to be serious and to be free to sort out their problems.Strategy Someone who comes in to speak to you about their issues could have a drink problem or a drug addiction. Ways to deal with this is to send them to Rehab so that they can try and get back on track instead of getting worse. Whether it is an alcoholic or adrug addict, you should always take their needs into action as they could be desperate to work on their lives around before its to late. Regular check ups and phone calls will be a good idea as you can then see how the person is getting on and if they are getting the help that they require. growth eff ective communication in Health & Social Care unit 1 Developing effective communication in Health & accessible careTask 1 introCommunication is at the midpoint of any relationship, be it familial, business, romantic, or friendly. While there have been meaningful advances in how we understand body language and other forms of communication, verbal communication continues to be the most important aspect of our interaction with other people. Its important to understand both the benefits and shortcomings of this most basic communication. One-to-one communication plays a very important part in almost everyones life. This type of communication occurs most often in face-to-face conversations and in peal speech skills.Conversation consists of talk about various matters of common interest to both of the people involved. Conversations, unlike many other types of communication are commonly not planned or rehearsed beforehand. stem communication refers to the communication between a group o f people and another group of people or at bottom the group itself. A group is normally considered as a collection of people that number 3 or more. This type of communication is very helpful when you need to get across the same meat to more than 1 person.For example if you are a manager who is announcing a change in hours for employees shifts, then you would gather everyone together. That way it is quicker and saves you time. Also it is helpful when you want to discuss something with your team mates or business. Group debates and discussions are very popular. Formal communication is the type of communication use for important topics, usually in the arenas of business, government, diplomatic matters, scientific matters, lectures by teachers, certain types of speeches at colleges, or in seminars.It is speech which is meant to impress and to give tilt and authority to the person speaking and to the subject being spoken about. It is genteel speech, and uses polite language, whether in verbal or written form. Examples would be the presidents inauguration speech, garners between ambassadors or consuls, an address by a college president to the school, the presentation of a scientific paper or theory at a symposium or seminar. Even in written form, a letter of resignation from a post one hold.Formal communication assumes, usually, a tumid relationship between people in that situation. Someone is the person above, in authority, and someone is the person below, dependent to some extent on that person, in that situation. Informal communication is more on a peer level. It is everyday speech, the kind of speech where you dont have to worry too much about how you couch something, because you and the other person know each other well enough not to take things wrongly. It may be concerned with important matters, but it is not on an authoritative level.It may be two people who enjoy argumentation going at it about some specific topic, or friends planning an outing, or working together on a project and talking through what and how to do it. Forms of communication Verbal means spoken. So, verbal communication is the messages you send with words. Its what you actually say. Non-verbal communication is the messages you send with your body. Some people call it your body language. For example Facial expressions smiling, frowning, raising eyebrows, eye contact Gestures waving your hand, pointing your finger, crossing your arms Posture the way you stand or sit.Touch being caring you would put you hand on ones berm to show you care. Silence could be a sign of anger, upset, nervousness etc. Reflective listening nodding your head to show you understand, eye contact. Non-verbal communication also includes the tone and pitch of your voice. So, verbal communication is the words. But non-verbal communication is how you say the words. Technological communication Text messaging, E-mail, Msn, etc. Technological assist People who are deaf screen use many different methods of communication.The method chosen will depend upon the amount of sight and audience the individual has the cause of deaf blindness and how long the person has had a sensory impairment. Braille is for someone unable to see text well enough to read it, braille can be used to pock objects and give access to books. Objects designed especially for blind and deaf blind people may already be labeled in braille. British sign language is a visual means of communicating using gestures, facial expression, and body language.Sign Language is used mainly by people who are Deaf or have hearing impairments. Within Britain the most common form of Sign Language is called British Sign Language. British Sign Language has its own grammatical structure and syntax, as a language it is not dependent nor is it strongly related to spoken English. British Sign Language is the preferred language of between 50,000 70,000 people within the UK. Communication symbols could be anything from ladies toilets sign to road signs. Here are some images of communication symbols.